Calling RCR’s emergency number puts you directly through to the RCR breakdown control centre.
Calling RCR’s emergency number puts you directly through to the RCR breakdown control centre. Our highly trained staff will assess your situation and organise the required assistance and work to resolve your problem quickly and effectively. The control centre will dispatch an RCR engineer to your location, pass messages to family or friends and also arrange for any provisions you require to be picked up. The RCR control centre will keep you up to date with any relevant information and the estimated time of arrival of the RCR engineer. The average response between the control centre receiving your call and the RCR engineer arriving at your location is approximately 4 hours.
You can still join but you will have to join at the minimum of the silver level and there is a one off call out charge of £170 (non-refundable) for joining on a breakdown. Membership is normally activated 72 hours from when an application is received, so it is cheaper to join RCR before you breakdown. A surcharge of £30 is applicable for callouts within the M25 ring, due to the additional costs of parking, congestion charges, emission charges etc.
Under the Gold level you can chose either for the vessel to be the member, so any user on the registered vessel is covered or for the member to be covered on any boat.
Under the Bronze and Silver level the member is the registered user and covered for the registered vessel only. Silver membership does allow you to add one other registered user. This can only be changed once per year upon renewal.
Under the Retainer level the vessel is the member so any one is covered for breakdowns under this level.
If you do break down and find that you are not covered e.g. you’re a Bronze member and have lent your vessel to a friend and it has broken down without you onboard, you can still contact us for assistance we will charge a callout fee of £65. We can then upgrade your membership if required at a later date.
