RCR Plus – River Canal Rescue

When you need more than a callout

Extra help when you need it

At River Canal Rescue, we pride ourselves on getting boaters moving again when breakdowns occur.

But what happens if we can’t fix the issue on the spot—or if we identify repairs that need further attention?

We always recommend heading to a local yard for follow-up repairs. However, we understand that’s not always possible—or you may simply prefer to stay with a trusted partner. That’s where RCR Plus comes in.

Get In Touch

What Is RCR Plus?

RCR Plus is a pay-as-you-go service designed to support you when repairs go beyond a standard callout. If our engineer identifies work that can’t be completed during the visit, your job will be referred to RCR Plus for a no-obligation estimate.

What Happens Next?

Job Review: We assess the work to ensure it’s something we can take on.
Personal Contact: You’ll usually receive a call to discuss the repairs and next steps.
Estimate Provided: If we can proceed, we’ll send you a detailed estimate. Accepting it is as simple as a click.
Contractor Support: If we’re unable to take on the job, we’ll help connect you with a trusted contractor who can.

Keeping You Informed

Once approved, we’ll keep you updated every step of the way—from parts ordering and delivery to scheduling your engineer’s return. Our goal is to get you back on the water as quickly and smoothly as possible.

Incident Care

Had an accident? Call RCR Incident Care on 01785 248793 or 01785 785685. Our specialist team can provide independent help and advice on the phone at no extra cost. If you’ve had an accident or your vessel is in danger, sunk, vandalised or had a fire, we can help you with who to contact, what steps to take, advice on liability and initial advice regarding the incident. We can also offer you further assistance to get you back on track, if you need your vessel repaired, recovered, secured or refloated. Make sure we’re your first point of call. Our lines are open 24hrs 365 days a year.

RCR membership does not cover attendance following groundings, sinking or accidents. As part of our Incident Care service, for an additional charge (including specialist equipment charges if applicable), we can assist you in arranging all services needed to secure your vessel. You may be entitled to recover these costs from your insurer but this will be subject to the terms and conditions of your insurance policy. We will provide guidance before any work is undertaken.